01
One knowledge base
Hours, pricing, services, and policies are configured once and shared across voice and messaging, so every channel answers consistently.
Bundle · Front office
Your entire front office, never off the clock.
Voice agents, WhatsApp and SMS, and a custom CRM deployed together. Every call and message is answered in seconds, and every interaction writes itself into one system of record — so your team stops re-typing and your data stops going stale.
1
System of record — calls, chats, and payments in one place
24/7
Coverage across phone and messaging, every day
<2s
Typical time to answer a call or first message
0
Manual logging — records write themselves at the source
What's inside
Everything you need, deployed as one.
A bundle isn't a discount bin — it's several Scandum capabilities set up to share one knowledge base, one integration, and one team.
Why bundle it
One front desk across every channel — and a record you can trust.
Better together
Bought separately, a phone line, a messaging tool, and a CRM rarely agree with one another. Deployed as a suite, they share one knowledge base and one system of record: the voice agent and the WhatsApp thread book into the same calendar, and every conversation lands as a clean, searchable record without anyone lifting a finger.
How it fits together
One deployment, not three projects.
02
Shared calendar & handoff
Calls and chats read the same live availability and warm-transfer to the same team, with full context attached.
03
Self-updating records
Every call transcript, message, and payment is captured to the CRM automatically — no double entry, no stale fields.
04
Dashboards that reflect reality
Bookings, response times, and revenue report live, because the underlying data is written at the source.
05
Role-based access
Fine-grained permissions across the suite, so the right people see the right records and nothing they shouldn't.
06
One point of contact
A single team owns the integration, the tuning, and the support — not three vendors pointing at each other.
How we work
From first call to live in weeks.
- 1
Map the front office
In a working session we trace how calls, messages, and bookings move through your business today — and where they leak.
- 2
Deploy the suite together
We stand up the voice agent, the messaging flows, and the CRM as one connected system, sharing knowledge and a calendar.
- 3
Tune on your own line
We call and message your own number, refine tone and edge cases with you, and confirm records land correctly.
- 4
Go live and expand
The suite handles day one across every channel; we monitor the first weeks and roll it out to more locations or workflows.
Best for
Who this bundle is built for.
01
Clinics & multi-location practices
02
Salons, spas & studios
03
Service agencies & franchises
Questions
Straight answers.
Yes. Many teams begin with voice or messaging and layer in the others. Deploying as a suite simply means they share one knowledge base, calendar, and system of record from the start — and the pricing reflects the combined scope.
Yes. We can port or front your current number, connect the WhatsApp Business API to it, and integrate your existing calendar and payment tools. The CRM can import your current data during rollout.
A suite is scoped and quoted as one deployment, which is typically more efficient than commissioning each service on its own. You get a single fixed quote after the discovery session.
One Scandum team owns the whole suite — monitoring conversations, tuning monthly, and reporting on what it handled. You have a single point of contact, not three.
Keep exploring
The rest of the bundles.
Clinics & hospitalsReal-estate agenciesRestaurants & cloud kitchensCoaching institutesColleges & universitiesRecruiters & HR teamsJob seekersHome-service businessesSalons & wellness studiosE-commerce brandsClinics & hospitalsReal-estate agenciesRestaurants & cloud kitchensCoaching institutesColleges & universitiesRecruiters & HR teamsJob seekersHome-service businessesSalons & wellness studiosE-commerce brands
Tell us where the hours go. We'll take them back.
A discovery call is a working session, not a pitch. We map one workflow — you leave with a scoped plan either way.