01
Speaks the city's languages
Telugu, Hindi, Urdu and English with natural mid-sentence code-switching — 'appointment kavali, tomorrow evening' gets understood, not transferred.
Where we work · Hyderabad
AI voice agents, built in Hyderabad.
Scandum is a Hyderabad company building AI receptionists and AI telecallers for the businesses around us — clinics, real-estate teams, coaching institutes, salons and service businesses across the city and the rest of Telangana. Agents that answer in Telugu, Hindi or English, switch between them mid-sentence the way this city actually talks, and never miss a call.
30+
Languages — Telugu, Hindi, Urdu and English first
<2s
Time to pick up the line and start talking
24/7
On the line — nights, weekends, festival days
₹3/min
Metered rate — pay for talk time, not seats
The problem
Hyderabad runs on phone calls your front desk can't always answer.
A clinic in Madhapur gets its appointment calls in Telugu, Hindi and English — often all three inside one conversation. A real-estate team selling in Kokapet and Gachibowli gets enquiry calls at 9 pm, after the site visit their caller just finished somewhere else. A coaching institute in Ameerpet gets a hundred admission calls the week results come out and near-silence the month after. One receptionist can't be fluent in three languages, awake at all hours, and free during the spike — so calls ring out, and in a city this competitive the caller simply dials the next listing.
What changes
An AI voice agent picks up every call in under two seconds, greets the caller in their own language, and switches between Telugu, Hindi and English mid-sentence the way the caller does. It books the appointment, qualifies the buyer, or answers the fee question on the spot, sends the confirmation to WhatsApp before the call ends, and hands your team a transcript instead of a missed-call log. The same agent dials outward too — follow-ups, reminders, renewal calls — from the number you already print on your board.
What it does
Built for how Hyderabad answers the phone.
02
An AI receptionist for inbound
Appointments, enquiries, directions, fees — answered on the first ring, around the clock, including the hours your competitors' phones ring out.
03
An AI telecaller for outbound
Lead follow-ups, appointment reminders, renewal and admission calls — dialled from a list, in the customer's language, with every outcome logged.
04
WhatsApp before the call ends
Confirmations, directions, brochures and payment links land on the caller's WhatsApp while they're still on the line.
05
A local team, not a portal
We're based in Hyderabad. Discovery happens on a call, and when it helps to sit across a table from us, that's an easy thing to arrange.
06
Works with your existing number
No new number to advertise — the agent answers the line your customers already know, and hands off to a human whenever you want it to.
How we work
From first call to live agent.
- 1
A discovery call
Tell us what your phone traffic looks like — what people call about, in which languages, and where calls are slipping today.
- 2
We script your agent
Greetings, services, prices, the questions your front desk answers forty times a day — written with you, in the languages your callers use.
- 3
You hear it first
We put the agent on a test number and you call it yourself — in Telugu, in Hindi, mid-sentence switches and all — until it sounds right.
- 4
It goes live on your line
The agent takes your real calls, transcripts and outcomes land on your dashboard, and your team steps in whenever a call needs a human.
Questions
Straight answers.
No — we build voice agents for businesses across Telangana and the rest of India. A clinic in Warangal or a college in Karimnagar gets the same Telugu-first agent as one in Madhapur. But we're based in Hyderabad, so businesses here get a partner in the same city and the same time zone, and the agents are built first for the way this region talks: Telugu, Hindi, Urdu and English, freely mixed.
Yes — and more importantly, it handles the way Telugu is actually spoken on the phone here, with English and Hindi mixed into the same sentence. A caller who says 'appointment kavali, Saturday morning' gets booked, not asked to repeat themselves in one language.
Anywhere the phone is how business arrives: clinics and diagnostic centres, real-estate and property teams, coaching institutes and colleges, salons and spas, restaurants, repair and home-service businesses. If missed calls cost you customers, a voice agent pays for itself quickly.
From ₹3 a minute of talk time — the same metered rate as every Scandum voice agent. No seats, no salaries, no retainer for hours the phone doesn't ring. Tell us your call volume and we'll come back with a real monthly number.
We start with a discovery call because it's the fastest way to understand your phone traffic — but yes, we're in Hyderabad, and when a face-to-face conversation helps, we're a short drive away, not a support ticket.
No. The agent answers the number your customers already have — the one on your board, your Google listing and your visiting cards — and it can pass any call to your team the moment a human should take over.
Clinics & hospitalsReal-estate agenciesRestaurants & cloud kitchensCoaching institutesColleges & universitiesRecruiters & HR teamsJob seekersHome-service businessesSalons & wellness studiosE-commerce brandsClinics & hospitalsReal-estate agenciesRestaurants & cloud kitchensCoaching institutesColleges & universitiesRecruiters & HR teamsJob seekersHome-service businessesSalons & wellness studiosE-commerce brands
Tell us where the hours go. We'll take them back.
A discovery call is a working session, not a pitch. We map one workflow — you leave with a scoped plan either way.