Industries · Coaching institutes

Admissions season, finally answered.

An AI admissions counsellor for coaching institutes, academies and training centres — it answers every batch, fee and timings enquiry in the parent's own language, books demo classes, and follows up with undecided families until seats fill, through the result-week spike no counter can staff for.

100%

Of enquiry calls answered — spike week included

<2s

Time to pick up the line and start talking

30+

Languages, for parents and students alike

₹3/min

Metered rate — pay for talk time, not seats

The problem

Enquiries arrive in one furious week. Your counter is staffed for the other fifty-one.

The week results come out, the phone doesn't stop: batch timings, fees, faculty, hostel, scholarship — the same ten questions, a hundred times a day, mostly from parents calling after work when the office is closing. A counsellor mid-conversation at the counter can't take three calls at once, so families ring the institute across the road instead, and a seat you had is filled by someone else's admissions desk. The enquiries you do log go quiet too — nobody has time to call back the family that said 'we'll think about it.'

What changes

Every enquiry call is answered on the first ring — during the spike, after closing, on Sunday morning. The agent knows your batches, timings, fees and faculty, answers in the language the parent is most comfortable in, and books a demo class or campus visit on the same call, with the fee structure and schedule sent to WhatsApp before it ends. The 'we'll think about it' families get a polite follow-up call a few days later, and a reminder the evening before their demo class — the calls that fill batches, made every time.

What it does

Built for admission season, not an average week.

01

Absorbs the result-week spike

A hundred calls a day or a thousand — every one answered on the first ring, because parallel lines don't queue the way one counter phone does.

02

Knows your batches cold

Timings, fees, faculty, batch strength, scholarship criteria, hostel details — answered from your information, consistently, without a tired counsellor's shortcuts.

03

Books the demo class on the call

Offers real demo slots, books one, and sends the schedule and fee breakdown to WhatsApp — then reminds the family the evening before so the seat isn't empty.

04

Speaks to parents, properly

Telugu, Hindi, Urdu, English and 30+ more, switched mid-sentence — a parent who's more comfortable in Telugu gets the fee structure in Telugu.

05

Follows up the undecided

Every 'we'll call you back' becomes a scheduled follow-up call, made politely and on time — the difference between an enquiry log and an admissions pipeline.

06

Every enquiry, logged and tagged

Course asked about, batch preferred, demo booked, fee objection, joined elsewhere — your admissions team sees the whole season live, with transcripts behind every call.

How we work

From enquiry spike to filled batches.

  1. 1

    A discovery call

    Tell us your courses, batches and admission season — when the spike hits, what parents ask, and where enquiries slip today.

  2. 2

    We script your counsellor

    Fees, timings, faculty, scholarships, the objections you hear every June — written with you, in the languages your families speak.

  3. 3

    You hear it first

    The agent runs on a test number and your own counsellors interrogate it — including the questions parents ask that brochures don't answer.

  4. 4

    It answers your admissions line

    Live for the season: every call answered, demo classes booking themselves, follow-ups running on schedule, and your team focused on the families ready to join.

Questions

Straight answers.

That's the point of it. Calls run on parallel lines, so a spike that would bury a two-person counter — hundreds of calls in a day — gets every call answered in under two seconds. The spike is when institutes lose the most admissions, and it's exactly when an agent outworks a counter.

Parents want their questions answered — timings, fees, faculty, safety — in their own language, without waiting. The agent does exactly that, and any family that wants a human counsellor is transferred or scheduled a callback on the spot. What loses admissions is the phone ringing out.

Yes — it quotes the fee structure, instalment options and scholarship criteria you give it, sends the breakdown to WhatsApp, and flags fee-sensitive families for your team to follow up personally. It never invents a discount: anything beyond the approved structure goes to your counsellors.

Yes. Last season's enquiries, exhibition footfall lists, incomplete admissions — hand it the list and it runs a call campaign: reintroduces the institute, answers questions, and books demo classes with the families still interested. See our bulk-calling page for how campaigns run.

30+ with natural code-switching — Telugu, Hindi, Urdu and English first. A student who asks in English and a parent who takes over in Telugu are both understood on the same call.

From ₹3 a minute of talk time — an admissions season's worth of answered calls typically costs less than one month of a counsellor's salary, and the quiet months cost nearly nothing. Tell us your season's enquiry volume and we'll put a real number on it.

Clinics & hospitalsReal-estate agenciesRestaurants & cloud kitchensCoaching institutesColleges & universitiesRecruiters & HR teamsJob seekersHome-service businessesSalons & wellness studiosE-commerce brandsClinics & hospitalsReal-estate agenciesRestaurants & cloud kitchensCoaching institutesColleges & universitiesRecruiters & HR teamsJob seekersHome-service businessesSalons & wellness studiosE-commerce brands

Tell us where the hours go. We'll take them back.

A discovery call is a working session, not a pitch. We map one workflow — you leave with a scoped plan either way.

Tell us what you're trying to fix.

One workflow, one call. We'll come back with a scoped plan either way.

or email contact@scandum.com