For car service workshops
A service desk for your workshop that answers, updates and follows up the estimate.
Scandum · 2 September 2026
What it costs today
The service advisor is under a bonnet when the phone rings, the customer who wants to know whether the car is ready calls three times, and the estimate sent on WhatsApp last week has had no reply and no one has asked why.
We have no sourced figure for this trade, so this page prints none. The research page carries the numbers we do have and how each was arrived at.
AI Employees
The two employees that fit.
- Available nowAI Receptionist
Answers every call, day and night, in Telugu, Hindi or English, and books the appointment.
Reports · Calls answered
- In the labSales Follow-up
Works the quotes that went quiet: a call, a message and a reason, written back to the record.
Reports · Quotes revived
Hire one for one job. Each reports one number every evening. The whole catalogue.
A worked example
A weekday at a multi-brand workshop
- 01
08:30: a caller wants a service slot this week. The receptionist reads the bay diary, offers Thursday morning, and books it with the registration number on the record.
- 02
11:20: is my car ready? The receptionist reads the job status from your record and says when to collect; the bill summary goes on WhatsApp.
- 03
14:00: estimates older than five days are worked. One customer says the quote was high; the reason is recorded and a task goes to you.
- 04
16:30: a customer asks about an insurance claim the desk is not sure of. Message taken, task filed with the recording.
- 05
19:00: the evening note. Calls answered, bookings made, estimates revived, two that need you.
Acted data on a stand-in car service workshop; the product is real. Outcome rows and how each is verified are on the proof page.
What it says
One sentence, in the caller's language.
నమస్కారం, మీ కారు సర్వీస్ పూర్తయింది. ఈరోజు సాయంత్రం ఐదు లోపు తీసుకెళ్ళవచ్చు. బిల్లు వివరాలు వాట్సాప్లో పంపుతున్నాను.
Hello, your car's service is complete. You can collect it before five this evening. I am sending the bill details on WhatsApp.
The same sentence is said in Hindi or English when the caller opens in one of those. Every call begins with a one-line disclosure that it is an AI assistant.
Questions
Questions car service workshops ask.
Can an AI receptionist book car service appointments?
Yes. It reads the bay diary through the scheduling API, offers real slots, books the one the caller picks, and writes the registration number to the record. It answers in Telugu, Hindi or English.
Will it follow up estimates that got no reply?
The Sales Follow-up calls each quiet estimate in your name, records the reason, and writes one row per estimate: revived, lost with the reason, or needs you. It never discounts on its own.
Can it tell a customer whether the car is ready?
If the job status is on the record it reads it out; if it is not, it takes a message and files a task rather than guessing.
What we don't claim yet
We have no figure for what a workshop loses to unanswered calls or quiet estimates, so none is printed. The Sales Follow-up is in the lab; the receptionist is shipped.
Hear it before you buy it.
Hear the receptionist on the demo number, or send us twenty stale quotes from your car service workshop and get twenty outcome rows.