Scandum · 2 September 2026
AI Employee · Serve
In the labAppointment Coordinator
What you hire it to do
Reminds, reschedules and recovers no-shows, so the diary you planned is the diary that happens.
A day in its work
Five moments, and the row they end in.
- 08:00
Reminder messages for today's bookings go out, in each customer's language.
- 10:35
A customer replies that they cannot make it. The coordinator offers three slots and moves the booking.
- 12:10
A 11:40 appointment did not arrive. A call goes out, a new slot is booked for tomorrow.
- 15:00
Tomorrow's confirmations start. Two customers confirm by voice, one by WhatsApp.
- 19:00
Evening: eighteen reminded, two rescheduled, one no-show recovered. The record shows each.
No-show at 11:40 rebooked for tomorrow 09:20
VerifiedCalendar confirmed · ref SCD-4502
What it reports every evening
One number, in the digest, in your language.
It arrives at the hour you set, as text and as a WhatsApp voice note, with who needs you tomorrow. How the digest works.
Languages and hours
Speaks what the caller speaks. Works when you say.
Your business hours
What it never does
The rules it keeps, enforced by code.
- 01
Never sends an offer inside a reminder.
- 02
Never calls a customer more than twice about one missed appointment.
Price
Priced when it ships.
Priced when it ships. The floor is ₹3 a minute. What the shipped employees cost.
Questions
People ask about the Appointment Coordinator.
How do you reduce no-shows in a clinic?
Remind the day before and the morning of, in the patient's language, with a one-tap reschedule; then call anyone who does not arrive and rebook them the same day. That is exactly the coordinator's loop.
Fits