Proof
Proof, with the method.
Every claim on this site sits next to the way it was checked. Acted calls are labelled acted; product rules are labelled rules; a number that has not been measured is not printed. What is verified on a live call says so, and the rest says it is in the lab.
Scandum · 2 September 2026
Acted calls
Acted calls in the three proven languages.
ఒక క్లినిక్ కాల్: అపాయింట్మెంట్ బుక్ చేసి, రిఫరెన్స్ చదివి వినిపిస్తుంది.
एक क्लिनिक कॉल: अपॉइंटमेंट बुक करके रेफ़रेंस पढ़कर सुनाता है।
A clinic call: books the appointment and reads the reference back.
Acted calls on a stand-in clinic, made by the shipped product. Each opens with the disclosure and ends with the reference read back.
Languages
Thirty languages on the stack. Three verified on a live call.
- English
- हिन्दी · Hindi
- తెలుగు · Telugu
- தமிழ் · Tamil
- ಕನ್ನಡ · Kannada
- മലയാളം · Malayalam
- मराठी · Marathi
- ગુજરાતી · Gujarati
- বাংলা · Bengali
- ਪੰਜਾਬੀ · Punjabi
- ଓଡ଼ିଆ · Odia
- অসমীয়া · Assamese
- اردو · Urdu
- العربية · Arabic
- Español · Spanish
- Français · French
- Deutsch · German
- Português · Portuguese
- Italiano · Italian
- Nederlands · Dutch
- Русский · Russian
- Türkçe · Turkish
- Bahasa Indonesia · Indonesian
- Bahasa Melayu · Malay
- Tiếng Việt · Vietnamese
- ไทย · Thai
- 日本語 · Japanese
- 한국어 · Korean
- 中文 · Chinese
- Kiswahili · Swahili
English, Telugu and Hindi are verified on live calls. Every other language is verified by ear with a native speaker before a workspace switches it on, and moves to the first list when a business is live on it.
The retry ladder
The retry ladder, as data.
| Attempt | When | What happens |
|---|---|---|
| 1 | +0 min | First dial, within the minute of the enquiry, in the caller's language. |
| 2 | +60 min | Second dial if the first was not answered. |
| 3 | +5 h | Third and last dial of the day. |
| — | after 3 | A WhatsApp message with the reason for the call and a reply button. |
- At most three dials per lead per day.
- No dial outside the calling hours you set.
- The do-not-disturb registry is checked before each dial.
These are product rules, enforced by code, not statistics. Every attempt is written to the customer record with its time.
Outcome verification
A claimed outcome is not an outcome until something outside the call confirms it.
| Claimed | Verified | Method |
|---|---|---|
| Booked 10:20, Thursday, Dr. Reddy | Calendar confirmed · ref SCD-4471 | The booking is read back from the diary through the scheduling API; a slot that is not there is not a booking. |
| Paid ₹12,000 · fee Q2 | Payment gateway confirmed · txn on record | The gateway's transaction id is written to the record; the reminder sequence stops on that event, not on a promise. |
| Return booked · pickup Wednesday | Courier confirmed · AWB on record | The courier's airway bill number is on the record before the customer is told the pickup is booked. |
| No-show at 11:40 rebooked for tomorrow 09:20 | Calendar confirmed · new ref SCD-4502 | A recovered no-show is a new calendar reference, linked to the missed one; the original slot stays on the record. |
| Message taken · insurance tie-up | Task id on record | A message is verified when a task exists in your inbox with the recording attached. |
| Qualified · site visit Saturday 11:00 | Four fields on record | A lead is qualified only when all four answers are fields on the record, not notes; then the visit is a calendar reference. |
Acted data on stand-in businesses; the verification path for each row is the real one.
Uptime and latency
Published once measured for a full month.
| Measure | Method | Status |
|---|---|---|
| Time to first word, median and p95 | A synthetic call every five minutes from Hyderabad to the public line; the time from connect to the first spoken word, recorded for every call. | First month of measurement in progress; published here with the method when complete. |
| Uptime | The share of those synthetic calls that were answered, over the same month. | First month of measurement in progress; published here with the method when complete. |
Verified on a live call
What each claim on this site has been checked against.
The twenty-quotes ledger
Quotes worked so far.
Every stale quote sent through the form on the home page is called in the sender’s name and written back as one outcome row: revived, lost with the reason, or needs you. The count above is the number of rows written. The rate, revived over worked, is published beside it once the first twenty are done.
Questions
Questions about the proof.
Are the calls on this page real customers?
No. They are acted calls on stand-in businesses, labelled so, made by the real product. A real customer's recording is published only with that customer's written consent, and none is on file yet.
What does verified on a live call mean?
That the claim was checked on a call placed to the shipped product through the public phone line, not in a test harness. Verified in the lab means the behaviour exists in code and has been exercised, but not yet on a public line.
When will uptime and latency numbers appear?
After one full month of measurement: a synthetic call every five minutes from Hyderabad, with time-to-first-word recorded, reported as the median and the 95th percentile, with the method beside the numbers.